DJI Matrice 400 With Care Enterprise Plus

• 1 x DJI Matrice 400 drone
• 1 x TB100 intelligent flight battery
• 1 x BS100 intelligent battery station
• 1 x DJI RC Plus 2 Enterprise Enhanced remote controller
• 1 x DJI RC Plus 2 sub2G SDR module
• 1 x DJI RC Plus 2 strap and bracket kit
• 1 x DJI Matrice 400 2510F propeller
• 1 x DJI Matrice 400 gimbal damper
• 1 x DJI Matrice 400 carrying case
• 1 x Rotating LiDAR calibration cover
• 1 x Front propeller holder
• 1 x Rear propeller holder
• 1 x USB-C to USB-C data cable
• 1 x WB37 battery
• 2 x E-port V2 rubber port cover
• 4 x Rubber plug screws (2×2)
• 1 x Screws and tools
• 1 x Cleaning tools

AIRCRAFT

Takeoff Weight

15.8kg

Dimensions:

Unfolded: 980×760×480 mm (L×W×H) (with landing gear)
Folded: 490×490×480 mm (L×W×H) (with landing gear and gimbal)

Maximum dimensions excluding propellers.

Aircraft carrying case dimensions: 779×363×528 mm (L×W×H)

Max Ascent Speed:

10 m/s

Max Descent Speed

8 m/s

Max Horizontal Speed (near sea level, no wind)

25 m/s

Max Takeoff Altitude

7000 m

Max Flight Time

59 minutes

Measured with the aircraft flying forward at a constant speed of 10 m/s in a windless environment at sea level, carrying only the H30T (total weight 10,670 g), and from 100% battery level until 0%. Data is for reference only. Actual experience may vary depending on the environment, usage, and firmware version.

Max Hovering Time

53 minutes

Measured with the aircraft hovering in a windless environment at sea level, carrying only the H30T (total weight 10,670 g), and from 100% battery level until 0%. Data is for reference only. Actual usage time may vary depending on the flight mode, accessories, and environment.

Max Flight Distance

49 km

Measured by the aircraft flying forward at a constant speed of 17 m/s in a windless environment at sea level, without external payloads, and from 100% battery level until 0%. Actual experience may vary depending on the environment, usage, and firmware version.

Max Wind Speed Resistance

12 m/s

Max wind speed resistance during takeoff and landing.

Operating Temperature

-20° to 50° C (-4° to 122° F) (without solar radiation)

Global Navigation Satellite System

GPS + Galileo + BeiDou + GLONASS*

* GLONASS is supported only when the RTK module is enabled.

Equipped with standard airborne ADS-B In receiver and dual antennas, supporting reception up to 20 km.

Hovering Accuracy Range

Vertical:
±0.1 m (with vision positioning)
±0.5 m (with satellite positioning)
±0.1 m (with RTK positioning)

Horizontal:
±0.3 m (with vision positioning)
±0.5 m (with satellite positioning)
±0.1 m (with RTK positioning)

Internal Storage

N/A

SENSING

Sensing Type

Omnidirectional binocular vision system (surround view provided by full-color fisheye vision sensors)

Horizontal rotating LiDAR, upper LiDAR and downward 3D infrared range sensor

Six-direction mmWave radar

Operating Environment

Forward, Backward, Left, Right, and Upward:
Delicate texture on the surface, adequate light.

Downward:
The ground has rich textures and sufficient lighting conditions*, with a diffuse reflection surface and a reflectivity greater than 20% (such as walls, trees, people, etc.).

* Sufficient lighting conditions refer to an illuminance not lower than that of a nighttime city light scene.

VIDEO TRANSMISSION

Video Transmission System

DJI O4 Enterprise Enhanced Video Transmission System

Live View Quality

Remote Controller: 3-channel 1080p/30fps

Operating Frequency

902-928 MHz: < 30 dBm (FCC), < 16 dBm (MIC)
1.430-1.444 GHz: < 35 dBm (SRRC)
2.4000-2.4835 GHz: < 33 dBm (FCC), < 20 dBm (CE/SRRC/MIC)
5.150-5.250 GHz: < 23 dBm (FCC/CE)
5.725-5.850 GHz: < 33 dBm (FCC), < 14 dBm (CE), < 30 dBm (SRRC)

Operating frequency allowed varies among countries and regions. Refer to local laws and regulations for more information.

Max Transmission Distance (unobstructed, free of interference)

40 km (FCC)
20 km (CE/SRRC/MIC)

Measured in an unobstructed environment free of interference. The above data shows the farthest communication range for one-way, non-return flights under each standard. During your flight, please pay attention to RTH reminder on the DJI Pilot 2 app.

Max Download Speed

Standard Mode: 80Mbps Downlink
Playback Download: < 25 MBps
Single-Channel Bitrate: ≤ 12 Mbps

The above data was measured under conditions where the aircraft and remote controller were in close proximity without interference.

Antennas

WLAN Antenna × 8: 6 vertically polarized antennas and 2 horizontally polarized antennas
sub2G Antenna × 2: 2 vertically polarized antennas
4G Antenna × 4

Operating Mode: 2T4R

BATTERY

Capacity

20254 mAh

Nominal Voltage

48.23 V

Max Charging Voltage

54.6 V

Type

TB100 (Li-ion 13S)

Energy

977 Wh

Charging Temperature

5° to 45° C (41° to 113° F)

Charging Time

TB100/TB100C Battery From 0% to 100%:
220 V: 45 minutes (Fast Charging Mode); 110 minutes (Silent Mode)
110 V: 70 minutes (Fast Charging Mode); 110 minutes (Silent Mode)

Charging time is measured in a test environment with a temperature of 25° C.

DJI Care Enterprise Plus for the Matrice 400 offers comprehensive,12-month protection with unlimited free repairs up to a specified coverage limit (e.g., €8,800), including accidents, water damage, and signal interference. It covers the entire fleet, includes one annual battery replacement, and can be extended up to 36 months

What is the ingress protection (IP) rating of DJI Matrice 400? Can I fly the drone in the rain?It is IP55 rated. Do not fly in rain heavier than 100 mm/24 hr.

The IP rating is not permanently effective and may decrease due to product wear and tear.What does the sensing system of DJI Matrice 400 consist of?Omnidirectional binocular vision system
Downward-facing binocular vision system
LiDAR (including horizontal rotating LiDAR and upward LiDAR)
Downward 3D infrared range sensor
6-directional mmWave radar

How is the obstacle avoidance capability of DJI Matrice 400?Power line obstacle sensing capability:
When directly facing a main line (21.6 mm steel-core aluminum stranded wire), obstacle sensing is supported at speeds up to 25 m/s.
When both main lines (21.6 mm steel-core aluminum stranded wire) and distribution lines (12 mm steel-core aluminum stranded wire) are present, obstacle sensing is supported at speeds up to 17 m/s.

How is the payload capacity of DJI Matrice 400?The third gimbal connector supports up to 6 kg payload.
When using the single downward gimbal, the dual downward gimbal, and the third gimbal connector simultaneously, the total weight of non-DJI payloads must not exceed 6 kg. Please contact the payload manufacturer to provide a test report to ensure safe flight during low battery conditions.

Does DJI Matrice 400 support dual batteries or a single battery?Single battery.
What is the certification level of DJI Matrice 400 in Europe?DJI Matrice 400 is C3 certified by the European Union Aviation Safety Agency (EASA).

How do I activate DJI Matrice 400?When using DJI RC Plus 2 Enterprise Enhanced for the first time, connect to the internet via Wi-Fi or a smartphone hotspot, and then follow the instructions on the remote controller to activate the device. After activating DJI RC Plus 2 Enterprise Enhanced, use the DJI Pilot 2 app to connect the remote controller with DJI Matrice 400 aircraft, and follow the prompts on the DJI Pilot 2 app interface to activate the aircraft.

Which payloads and accessories are compatible with DJI Matrice 400?Gimbal Cameras: Zenmuse H30, Zenmuse H30T, Zenmuse L2 and Zenmuse P1

Functional Accessories: Zenmuse S1 Spotlight, Zenmuse V1 Speaker, Manifold 3, DJI RC Plus 2 sub2G SDR Module*, DJI Cellular Dongle 2
RTK Station: D-RTK 3 Multifunctional Station, D-RTK 2 Mobile Station
Ecosystem Accessories: DJI X-Port
DJI E-Port V2 Development Kit
DJI E-Port V2 Coaxial Cable Kit
DJI SKYPORT V3 Adapter Set
DJI SKYPORT V3 Coaxial Cable Kit

*Operating frequency allowed varies among countries and regions. Refer to local laws and regulations for more information.