DJI Matrice 400 (includes Care Enterprise Plus)

• 1 x DJI Matrice 400 drone
• 1 x TB100 intelligent flight battery
• 1 x BS100 intelligent battery station
• 1 x DJI RC Plus 2 Enterprise Enhanced remote controller
• 1 x DJI RC Plus 2 sub2G SDR module
• 1 x DJI RC Plus 2 strap and bracket kit
• 1 x DJI Matrice 400 2510F propeller
• 1 x DJI Matrice 400 gimbal damper
• 1 x DJI Matrice 400 carrying case
• 1 x Rotating LiDAR calibration cover
• 1 x Front propeller holder
• 1 x Rear propeller holder
• 1 x USB-C to USB-C data cable
• 1 x WB37 battery
• 2 x E-port V2 rubber port cover
• 4 x Rubber plug screws (2×2)
• 1 x Screws and tools
• 1 x Cleaning tools

General

• Takeoff Weight: 15.8 kg
• Dimensions (Unfolded): 980 × 760 × 480 mm
• Dimensions (Folded): 490 × 490 × 480 mm
• Carrying Case: 779 × 363 × 528 mm

Maximum dimensions exclude propellers.

Flight Performance

• Max Ascent Speed: 10 m/s
• Max Descent Speed: 8 m/s
• Max Horizontal Speed: 25 m/s (no wind)
• Max Takeoff Altitude: 7000 m
• Max Flight Time: 59 minutes
• Max Hover Time: 53 minutes
• Max Flight Distance: 49 km
• Wind Resistance: 12 m/s

Flight time measured under controlled conditions at sea level with H30T payload. Actual performance may vary.

Operating Conditions

• Temperature: -20°C to 50°C (-4°F to 122°F)

Navigation & Positioning

• GPS + Galileo + BeiDou + GLONASS*
• ADS-B In receiver (up to 20 km range)

*GLONASS available when RTK module is enabled.

Hovering Accuracy

• Vertical:
  
  ±0.1 m (vision)
  ±0.5 m (GNSS)
  ±0.1 m (RTK)
  
  
• Horizontal:
  
  ±0.3 m (vision)
  ±0.5 m (GNSS)
  ±0.1 m (RTK)
  
  

Storage

• Internal Storage: N/A

Sensing System

• Omnidirectional binocular vision system
• Full-color fisheye vision sensors
• Horizontal rotating LiDAR
• Upward LiDAR + downward 3D infrared sensor
• Six-direction mmWave radar

Operating Environment

• Requires textured surfaces and adequate lighting
• Downward sensing requires reflective surfaces (>20%)

Lighting should be at least equivalent to a nighttime city environment.

Video Transmission

• System: DJI O4 Enterprise Enhanced
• Live View: 3-channel 1080p / 30fps

Operating Frequencies

• 902–928 MHz
• 1.430–1.444 GHz
• 2.4 GHz
• 5.2 GHz
• 5.8 GHz

Frequency availability depends on regional regulations.

Transmission Performance

• Max Distance:
  
  40 km (FCC)
  20 km (CE/SRRC/MIC)
  
  
• Max Download Speed: 80 Mbps
• Playback Download: < 25 MB/s
• Single Channel Bitrate: ≤ 12 Mbps

Antennas

• WLAN ×8 (6 vertical + 2 horizontal)
• Sub-2G ×2
• 4G ×4
• Transmission Mode: 2T4R

Battery

• Capacity: 20,254 mAh
• Nominal Voltage: 48.23 V
• Max Charging Voltage: 54.6 V
• Type: TB100 (Li-ion 13S)
• Energy: 977 Wh

Charging

• Temperature Range: 5°C to 45°C
• Charging Time:
  
  220V: 45 mins (fast) / 110 mins (silent)
  110V: 70 mins (fast) / 110 mins (silent)
  
  

Charging time measured at 25°C in controlled test conditions.

The DJI Matrice 400 includes a standard 1-year official warranty, with enhanced protection available via DJI Care Enterprise Plus. The Enterprise plan offers unlimited free repairs, coverage for the entire fleet, and one free battery replacement per year. An extra 1-year warranty extension is also available.DJI +2 Key Warranty Features for Matrice 400:

• Standard Warranty: 1-year official DJI warranty covers major parts.
• DJI Care Enterprise Plus: Provides comprehensive coverage, including water damage and structural failures.
• Battery Coverage: Includes one free battery replacement per year under the Enterprise Plus plan.
• Service & Support: Access to expert service, with options for extending coverage up to two years total.
• International Coverage: Available in specific regions, including the U.S., EU, UK, and others. DJI +3

Note: For the most current terms, it is recommended to review the official DJI Enterprise warranty documentation.

What is the ingress protection (IP) rating of DJI Matrice 400? Can I fly the drone in the rain?

It is IP55 rated. Do not fly in rain heavier than 100 mm/24 hr.

The IP rating is not permanently effective and may decrease due to product wear and tear.

What does the sensing system of DJI Matrice 400 consist of?

Omnidirectional binocular vision system
Downward-facing binocular vision system
LiDAR (including horizontal rotating LiDAR and upward LiDAR)
Downward 3D infrared range sensor
6-directional mmWave radar

How is the obstacle avoidance capability of DJI Matrice 400?

Power line obstacle sensing capability:
When directly facing a main line (21.6 mm steel-core aluminum stranded wire), obstacle sensing is supported at speeds up to 25 m/s.
When both main lines (21.6 mm steel-core aluminum stranded wire) and distribution lines (12 mm steel-core aluminum stranded wire) are present, obstacle sensing is supported at speeds up to 17 m/s.

How is the payload capacity of DJI Matrice 400?

The third gimbal connector supports up to 6 kg payload.
When using the single downward gimbal, the dual downward gimbal, and the third gimbal connector simultaneously, the total weight of non-DJI payloads must not exceed 6 kg. Please contact the payload manufacturer to provide a test report to ensure safe flight during low battery conditions.

Does DJI Matrice 400 support dual batteries or a single battery?

Single battery.

What is the certification level of DJI Matrice 400 in Europe?

DJI Matrice 400 is C3 certified by the European Union Aviation Safety Agency (EASA).

How do I activate DJI Matrice 400?

When using DJI RC Plus 2 Enterprise Enhanced for the first time, connect to the internet via Wi-Fi or a smartphone hotspot, and then follow the instructions on the remote controller to activate the device. After activating DJI RC Plus 2 Enterprise Enhanced, use the DJI Pilot 2 app to connect the remote controller with DJI Matrice 400 aircraft, and follow the prompts on the DJI Pilot 2 app interface to activate the aircraft.

Which payloads and accessories are compatible with DJI Matrice 400?

Gimbal Cameras: Zenmuse H30, Zenmuse H30T, Zenmuse L2 and Zenmuse P1

Functional Accessories: Zenmuse S1 Spotlight, Zenmuse V1 Speaker, Manifold 3, DJI RC Plus 2 sub2G SDR Module*, DJI Cellular Dongle 2
RTK Station: D-RTK 3 Multifunctional Station, D-RTK 2 Mobile Station
Ecosystem Accessories: DJI X-Port
DJI E-Port V2 Development Kit
DJI E-Port V2 Coaxial Cable Kit
DJI SKYPORT V3 Adapter Set
DJI SKYPORT V3 Coaxial Cable Kit

*Operating frequency allowed varies among countries and regions. Refer to local laws and regulations for more information.